Privacy Policy

1. Introduction

Thinkers GK ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect several types of information from and about users of our website and services:

• Personal Information: Name, email address, phone number, company name, and other contact details you provide through our contact forms.
• Technical Information: IP address, browser type, operating system, referring URLs, and information about your interactions with our website.
• Service Information: Details about the IT services you're interested in or have requested.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information
• To deliver and improve our IT services
• To communicate with you about our services, updates, and offers
• To comply with legal obligations and protect our rights
• To analyze website usage and improve user experience

4. Legal Basis for Processing

We process your personal information based on:

• Consent: When you voluntarily provide information through our contact forms
• Contractual Necessity: To provide services you've requested
• Legitimate Interests: To operate and improve our business
• Legal Compliance: To meet our legal obligations in Japan

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With your consent
• With service providers who assist us in operating our website and business (subject to confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety

6. International Data Transfers

As an IT services company based in Japan with international clients, your information may be transferred to and processed in countries outside of Japan. We ensure appropriate safeguards are in place for such transfers, including the use of Standard Contractual Clauses (SCCs) where applicable.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. As an IT services company, we adhere to industry-standard security practices.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by Japanese law. Typical retention periods:

• Contact inquiries: 3 years
• Service contracts: 7 years after contract termination
• Technical logs: 1 year

9. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

10. Cookies and Tracking

Our website uses minimal cookies and similar technologies to improve your browsing experience. We do not use third-party tracking cookies. You can control cookies through your browser settings.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Thinkers GK (合同会社 Thinkers)
Email: [email protected]
Tokyo, Japan

15. Compliance

This Privacy Policy is designed to comply with:

• Act on the Protection of Personal Information (APPI) — Japan
• Japan's Guidelines for Personal Information Protection
• GDPR (for EU/UK clients)
• CCPA (for California residents)